Fitch Ratings Platform
System Usability Score increased from 67.5 to 81.5
I lead enterprise design teams across UX Research, Product Design, Design Systems, and Front-End Engineering, making complex systems usable and scalable.
System Usability Score increased from 67.5 to 81.5
System Usability Score increased from 67.5 to 81.5
System Usability Score increased from 67.5 to 81.5
System Usability Score increased from 67.5 to 81.5
System Usability Score increased from 67.5 to 81.5
System Usability Score increased from 67.5 to 81.5
Leading a global UX organization across multiple business lines. Built and maintain an enterprise-wide multi-brand design system in Figma and React powering 30+ applications, with AI tooling integrated throughout research, design thinking, and systems development.
Led the creation of a unified component library standardizing UX patterns and visual language across S&P Global Ratings, Capital IQ Pro, and Platts. Drove consistency and scalability across products and teams.
Led design, IA, and research for two global platforms covering translation services and AI training data, connecting clients, managers, and contributors across a streamlined end-to-end workflow.
Led a global team of 30+ designers, developers, and researchers across 40+ enterprise products. Helped launch Investor Access, the industry's first electronic bond issuance platform, and contributed to Ipreo's $1.855B acquisition by IHS Markit.
Recruited and led a multidisciplinary team to take UBM (founded in 1918) from print B2B publisher to digital-first enterprise, shipping a global CMS and moving the live events business online.
Led UX and digital campaigns for Call of Duty: Black Ops and Modern Warfare 3. Both titles launched to entertainment industry records, generating $650M and $775M respectively in their first five days.
Helped lead EA's digital evolution during the mobile era. Launched Spore Origins, one of the first iPhone apps and a featured demo at Apple's App Store launch in 2008, alongside EA's global CMS, e-commerce platform, and multi-brand design system.